Archive for April, 2010

OEM vs Aftermarket parts

Thursday, April 15th, 2010

So yesterday I had a little debate with an insurance adjuster about two things…

1) Why when a customer goes to one of there “drive in” centers for an estimate, the adjuster does not explain that the estimate contains aftermarket parts not Original Equipment parts. He had no answer for that, I am guessing cause by law they are supposed to and they don’t. I usually have to do this when customers come in with an estimate from the insurance in hand and they look at me like I have ten heads when I tell them the insurance is paying for aftermarket parts only. Some people are in shock because they have such cute and funny tv commercials! How can they not tell me…I wish I had the answer for that

2) How do we know the aftermarket structural parts (bumper reinforcements) are safe and crash tested like the OEM parts?

His answer for that was that home office (corporate) tells him what to do and he has to do it. As a little side note, an adjusters bonus is based on how low is estimates are compared to others in his company.

Here is a little video that was done in LA to prove the strength difference between parts…

OEM vs Aftermarket parts Demonstration

Lexus SUV Warning

Tuesday, April 13th, 2010

Toyota’s Lexus GX SUV called ‘safety risk’

Bloomberg News
Automotive News |

LOS ANGELES (Bloomberg) — Toyota Motor Corp.’s new Lexus GX SUV was labeled a “safety risk” by a magazine, complicating efforts by the world’s largest automaker to repair its image after record recalls.

The 2010 GX 460 received the designation because of handling in emergency driving tests, Consumer Reports said today in a statement. The magazine, published by Yonkers, New York-based Consumers Union, said it hadn’t deemed any vehicle a potential safety risk since 2001.

The GX’s rear end “slid out until the vehicle was almost sideways before the electronic stability control system was able to regain control” at a Connecticut test track, the magazine said. “In real-world driving, that situation could lead to a rollover accident, which could cause serious injury or death.”

Toyota’s recalls of more than 8 million vehicles worldwide for defects linked to unintended acceleration and brakes have hurt its reputation and led to U.S. congressional hearings and a rebuke by Transportation Secretary Ray LaHood. The U.S. assessed a $16.4 million penalty against Toyota for delaying its recall of sticky accelerator pedals and said there may be more fines.

“We’re concerned with the results of Consumer Reports testing on the Lexus GX 460 and their suggested buyer recommendation,” Bill Kwong, a Lexus spokesman, said in an e-mail. While the model meets or exceeds U.S. safety rules, Toyota will try to duplicate the test results, Kwong said.

The company “appreciates Consumer Reports bringing it to our attention,” he said.

The GX has a starting price of about $52,000, according to Lexus’s Web site. The Japan-based company has its U.S. sales headquarters in Torrance, California.

Consumer Reports checked the initial findings in the “lift-off oversteer” test of the GX by repeating it on a second vehicle, said Douglas Love, a spokesman for the magazine. The publication said it shared the results with the U.S. National Highway Traffic Safety Administration.

The magazine said it is unaware of reports of accidents resulting from what it found in the GX tests.